Assistance

Contact Us

E-mail us
If you have an enquiry you would like to send to us, please use our enquiry form

Call us
If you would prefer to talk to one of our representatives on the phone, please call us on 0800 100 001 between the following times:

Mon – Fri: 8AM-10PM (NZST)
Sat - Sun: 8AM-8PM (NZST)

Fax us
You can fax us on (09) 578 0066, 24 hours a day

Write to us
Any written correspondence can be addressed to (no stamp required):
Freepost Gaiam
PO Box 18101
Glen Innes
Auckland 1743

Catalogue

Request a catalogue
If you would like a catalogue mailed to you, please click here.

View our catalogue online
We have a fully interactive version of catalogue available online that even includes links to take you straight to the product details page. Please have a look here.

Catalogue quick order
Have the catalogue in front of you and know the product you want to order? Save time by using our Catalogue Quick Order page.

Help & Order Information

Delivery
For detailed information regarding the delivery of your product, please click here

Order Tracking
Want to know what stage your order is at? Please go to the Order Tracking page and enter your Customer Number or Order Number.

Modify your account
If you have moved or wish to change your contact details, please click here.